1. Overview

This Privacy Policy describes how FarmSentry LLC ("FarmSentry," "we," "us," or "our") collects, uses, processes, and shares personal information when you use our websites, mobile applications, and cloud-based farm management services (collectively, the "Services").

Data Controller: FarmSentry LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

2.1 Information You Provide to Us

• Account Information: When you sign up, we collect your name, email address, phone number, and organization details.
• Farm Data: Data related to your farming operations, including field locations (GPS), crop types, livestock details (herds, animals), tasks, inventory, financial records, and reports.
• User Content: Notes, photos, documents, and other content you upload to the Services.
• Payment Information: Billing address and payment method details (processed securely by our payment providers, e.g., Stripe).
• Communications: Information you provide when you contact our support team or communicate with us.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Services, such as pages visited, features used, and time spent on the platform.
• Device Information: Information about the device and browser you use, including IP address, operating system, device type, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Service and store certain information. Please refer to our Cookie Policy for more details.

2.3 Information from Third Parties

We may receive information about you from third-party partners, such as authentication providers (e.g., Clerk), payment processors (e.g., Stripe), and analytics providers (e.g., Google Analytics, PostHog).

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our Services.
• Process transactions and manage your subscription.
• Send you administrative messages, updates, security alerts, and support notifications.
• Improve, personalize, and expand our Services.
• Analyze usage patterns and trends to enhance user experience.
• Detect, prevent, and address technical issues and fraudulent activities.
• Comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing

If you are from the European Economic Area (EEA), United Kingdom (UK), or Switzerland, our legal basis for collecting and using the personal information described above depends on the personal information concerned and the specific context in which we collect it. We normally collect personal information from you only where:

• Contractual Necessity: We need the personal information to perform a contract with you (e.g., providing the Service).
• Legitimate Interests: The processing is in our legitimate interests and not overridden by your rights (e.g., for security, analytics, and improvement of the Service).
• Consent: You have given us consent to do so.
• Legal Obligation: We have a legal obligation to collect personal information from you.

5. How We Share Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting (Supabase), payment processing (Stripe), authentication (Clerk), email delivery (Resend), and analytics.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.

6. International Data Transfers

FarmSentry is based in the United States. Your information, including personal data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including utilizing Standard Contractual Clauses (SCCs) where applicable for transfers of data from the EEA/UK.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Upon account cancellation, we generally delete or anonymize your in-app data within 30 days, though backups may persist for a limited period (up to 90 days) before being overwritten.

8. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We use commercially reasonable means, including encryption in transit and at rest, access controls, and tenant isolation, to protect your personal information, but we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@farmsentry.ai.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18 ("Child" or "Children"). We do not knowingly collect personally identifiable information from Children. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: